AAMI Business Insurance Customer Service


Manage your policy

Manage your policy

Simply call 13 22 44 to keep your policy up to date or request documents such as a Certificate of Currency or Replacement Schedule. The AAMI Business Insurance Centre is open Mon-Fri, 8:30am-6:00pm (AEST/AEDT). You can review your Policy Wording and other parts of the PDS online.

Claims

Claims

If your business has been damaged by an insured event, or if someone is claiming against you, AAMI will take away the stress and hassle by managing everything for you.

Code of Practice

Code of Practice

The General Insurance Code of Practice sets out a commitment by the general insurance industry to aim for the best standards of service possible, and to promote better relations between customers and insurers.

Consumer Appeals

Consumer Appeals

If you are dissatisfied with anything we have told you or done for you, we want you to tell us.